The short version of what people ask us most.
What is Morgan?
An enterprise OS: one operating system for everything your company knows. Your team asks a question in plain words. Morgan answers from your company's own documents and builds the answer as the visual that fits it: a chart, a checklist, a map, the person to call.
Is Morgan an AI model?
No. Morgan is the system around large language models, the same kind of AI behind ChatGPT. It lets the model read only what your admins approved and what the person asking may see, makes every answer show its source, and turns each answer into the right visual.
How is it different from ChatGPT?
ChatGPT knows the internet. Morgan knows your company. It answers only from your approved documents, respects who may see what, shows where every answer came from, and keeps your files out of personal AI accounts.
What does Morgan replace?
The four places your team looks today. The intranet nobody updates. The shared drive where you find the file but not the answer. The dashboard that answers the one question it was built for. And the colleague everyone interrupts. With Morgan, they become one question.
What problems does it solve that we may not see yet?
The costs that never show up in a report. Your best people spend hours a week as human search engines. When answers are hard to find, people guess instead of asking. Two versions of a policy, and half the team follows the old one. When someone leaves, what they knew leaves too. And employees already paste company files into personal AI tools.
Where does Morgan's knowledge come from?
From what your admins add: PDF, Word, Excel, CSV, text and Markdown files, and public web pages, where a blog brings its articles too. SharePoint and OneDrive folders sync by arrangement. Google Drive, Dropbox, Box and Notion are next.
What if Morgan doesn't know the answer?
It says so and shows who in the company would know, with a button to ask them. It never makes a number up. When two documents disagree, it follows the newest one that applies to the person asking and says which one it used.
Who can see what?
Each document is for everyone or for chosen teams. If a document is for leadership only, Morgan can't see it when anyone else asks. That rule is enforced in the database, not just on screen. Chats stay private to the person who asked.
Can the Morgan team read our documents?
Our tools are built so we don't. They show counts and dates, never your documents or chats. If our support ever needs to see something, you choose what to share.
Is our data used to train AI?
No. Your documents and questions are never used to train models, and we only work with AI providers that don't train on the business data sent to them.
Does sensitive data reach the AI?
Not when Morgan can catch it first. Patient lists, pay tables and ID numbers, like US social security, Brazilian CPF and UK National Insurance numbers, are caught on our own servers before any AI sees them. A flagged file waits for an admin, and patient records are refused on Standard. Everything else is checked by AI before it joins the knowledge.
Where is our data stored?
In the United States, encrypted at rest and in transit, with a hosting provider certified for SOC 2 Type II. Morgan keeps the text it reads, not your original files. A dedicated deployment in your chosen region is planned for Premium.
Which languages does Morgan speak?
Ask in your language about a document written in another, and the answer comes back in yours. Each company can also set Morgan's own screens to English, Portuguese or Spanish.
How fast can we start?
Upload a document and within minutes Morgan shows the questions it can now answer. Most companies start with one team and ten documents it already trusts, then grow from there.